Evaluation and Measurement

McMaster University’s Public and Patient Engagement Evaluation Tool
http://fhs.mcmaster.ca/publicandpatientengagement/ppeet.html

Institute for Healthcare Improvement’s Patient and Family-Centred Care Organizational Self-Assessment Tool
http://www.ihi.org/resources/Pages/Tools/PatientFamilyCenteredCareOrganizationalSelfAssessmentTool.aspx

The Beryl Institutute:  The State of Patient Experience 2017: A Return to Purpose
http://www.theberylinstitute.org/?page=PXBENCHMARKING