Cambridge, North Dumfries and Surrounding Area Health Care Providers to Improve Care Co-ordination

New Cambridge and North Dumfries Health Link to Improve Care for Patients with Complex Conditions

Ontario is expanding its new Health Links initiative into the Cambridge, North Dumfries and surrounding area where complex and high-needs patients will soon benefit from better care co-ordination between care providers in the region.

The new Cambridge and North Dumfries Health Link will offer seniors and patients with complex conditions better care through personalized care plans and more co-ordinated support from a tightly knit team of providers. The Health Link will help improve patient transitions within the health care system by encouraging providers to share patient information and work together to develop solutions that address each patient’s specific needs.

Providing better care for seniors and patients with complex conditions supports the government’s Action Plan for Health Care and its commitment to provide the right care, at the right time, in the right place. It is also part of the government's economic plan that is creating jobs for today and tomorrow by focusing on Ontario's greatest strengths - its people and strategic partnerships.


“Health Links are all about breaking down barriers for patients with complex conditions, making access to health care easier and less complicated. By encouraging local care providers to work together we’re ensuring our highest needs patients — seniors and those with complex conditions — get the care they need when and where they need it and don’t end up falling between the cracks.”
— Deb Matthews, Minister of Health and Long-Term Care

“Our Board, staff and colleagues in primary care are thrilled about the announcement of this Health Link, which has the ability to significantly impact the health and wellbeing of the residents in Cambridge and North Dumfries. At Langs, we strive to emulate the government’s Action Plan for Health Care, placing an emphasis on the importance of the social determinants of health – something that is integral to the Community Health Centre model in Ontario, and will be extremely valuable in delivering care to patients through this new Health Link.”
— Bill Davidson, Executive Director, Langs Community Health Centre


  • Complex patients represent up to five per cent of Ontario’s population, but use two-thirds of the health care budget.
  • Since the program’s launch in December 2012, 54 Health Links have been established across Ontario.
  • Health Links bring together health care providers in a given geographic area, including primary care providers, specialists, hospitals, home care, long-term care and community agencies.
  • A recent study found that 75 per cent of seniors with complex conditions who are discharged from the hospital receive care from six or more physicians and 30 per cent get their drugs from three or more pharmacies.


  • About Health Links.
  • Read an example of how a Health Link can provide better care for a patient with complex conditions.
  • Quotes from health care providers in support of Health Links.
  • Health Links Explained.
For public inquiries call ServiceOntario, INFOline at 1-866-532-3161 (Toll-free in Ontario only)
Media Contacts:
Samantha Grant, Minister’s Office, 416-326-4905
David Jensen, Ministry of Health and Long-Term Care