For further information, contact:
Randy Gondosch, Board Chair
Lutheran Homes Kitchener-Waterloo
519-893-6262 or
Debby Riepert, Chief Operating Officer
Tel: 519-893-6320, Ext 250
Cell: 519-635-6297

News Release

Trinity Village celebrates collaboration that saves $millions

KITCHENER, ONTARIO – This spring, Trinity Village Care Centre, Kitchener, concluded an innovative program that helped save the health system approximately $20 million over the past four and a half years. The not-for-profit retirement and long-term care organization, operated by Lutheran Homes Kitchener-Waterloo, provided interim long-term care that would not otherwise have been available to 323 Waterloo Region residents.

In 2009, the Waterloo Wellington Local Health Integrated Network (WWLHIN) sought a community partner to fill a critical gap in the system that was caused by a delay in building additional capacity. Elderly individuals who had been hospitalized but now needed long-term care were occupying hospital beds. This was at a significantly higher cost to the health system, and it also reduced the number of hospital beds available for acute care needs.

“These were people who needed round-the-clock long-term care and they had no place else to go,” says Trinity Village Board Chair Randy Gondosch. “When the WWLHIN asked for our assistance, Trinity was eager to help. We’re a Christian-based organization and the challenge fit with our mission and values.”

Trinity Village partnered with the Waterloo Wellington Community Care Access Centre, Grand River Hospital, Freeport, and Cambridge Memorial Hospital to provide interim long-term care to individuals who remained at the hospitals. Ontario’s Ministry of Health and Long-Term Care issued additional interim LTC bed licences to Trinity Village, which then leased space in the hospitals and provided services there.

“This meant shuttling meals and laundry back and forth between the hospitals and the Care Centre, and seconding staff to work at the interim care sites,” says Debby Riepert, Chief Operations Officer at Trinity Village. “It would not have been possible without the highly professional and compassionate support of our dedicated staff.”

Grand River Hospital CEO Malcolm Maxwell applauds Trinity Village for its willingness to step up to the challenge. “This interim arrangement allowed our hospital to maintain its focus where it was needed – on acute care. We are most appreciative of the manner in which Trinity Village served the community’s needs.”

Cambridge Memorial Hospital President and CEO Patrick Gaskin adds: “The interim arrangement was successful in part because of the strong relationship we had with Trinity Village, which even extended to our Volunteer Association which provided services and programs to their residents. It demonstrated how organizations with different mandates can collaborate and partner with one another to improve the health care system.”

In March, Trinity bid farewell to the last interim residents as they moved to new permanent LTC homes. Staff describe the interim care experience as a positive one that was filled with daily blessings.

Trinity Village Care Centre is a not-for-profit retirement community that offers a continuum of care for seniors, including life lease town homes, apartments offering assisted living services, a long-term care facility, and a variety of wellness programs. Learn more about Trinity Village at

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 May 5, 2014