GRH celebrates stronger specialized care and improved emergency access at 2013-2014 annual meeting

Grand River Hospital has celebrated wide-ranging success in improving health and access to care for patients in Waterloo and Wellington. The hospital has held its corporate annual meeting, highlighting work to improve access to specialized care, balanced budgets, and a host of other accomplishments in its 2013-2014 fiscal year.

“These are challenging times in health care,” said Malcolm Maxwell, GRH president and CEO. “But I’m very proud of the staff, physicians and volunteers at GRH who continue to make a positive difference in the lives of patients and families.

“We have improved treatment times and reduced waits through our emergency department. We have worked hard to grow our partnerships with health providers across Waterloo and Wellington through regional health programs. This is particularly evident through our role in regional stroke care.”

GRH is Waterloo Region’s designated hospital providing emergency care and medication for stroke patients. The provincial standard for clot-busting treatments is 60 minutes upon arrival at the hospital. This year, GRH provided this medication in less than 56 minutes for eligible patients.

The hospital has also made steady gains in reducing the length of stay for emergency department patients who will need a hospital admission. In 2009, 90 per cent of those patients had a total length of stay in the emergency department of 52.4 hours. That time has dropped to 15.3 hours, a reflection of hard work to improve patient flow through the hospital.

“Area residents have made clear through our community surveys about the importance of better emergency department access. While we have more work to do, patients and families are benefiting from faster access to emergency care at our hospital,” said Mr. Maxwell.

Other GRH accomplishments for the past year have included the following:

  • GRH continues strong financial management, posting a sixth consecutive balanced budget;
  • GRH received a three-year accreditation with commendation from Accreditation Canada, recognizing the hospital’s provision ofhigh-quality care;
  • GRH was re-designated as a WHO/UNICEF Baby Friendly hospital, celebrating the hard work of childbirth staff in supporting breastfeeding;
  • GRH’s regional cancer centre celebrated its 10th anniversary in October 2013. GRH has one of the top cancer centres in Ontario for timely access and high-quality care;
  • GRH’s staff, physicians and volunteers donated 248 units of blood in partnership with Canadian Blood Services, the fourth highest of 27 participating hospitals in Ontario;
  • GRH invested in new facilities and equipment. Work officially wrapped up on the $63.5 million redevelopment of the KW Site. New equipment included a high-tech interventional radiology suite, a fleet of dialysis machines for GRH’s regional renal program, and patient infusion pumps; and
  • GRH mental health welcomed six time Olympic medalist Clara Hughes and former Canadian first lady Margaret Trudeau to speak about improving understanding on mental health.
For more information, please contact:
Mark Karjaluoto, Director of Communications
Office: (519) 749-4300 extension 2788
Pager: (519) 244-3088 | Twitter @GRHospitalKW | Youtube: griverhosp