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Ontario Reports Results on More Investments and Better Access to Health Care

Government Reports First Year Progress on Patient’s First Action Plan


March 23, 2016

In its Patients First: Action Plan Progress Report released today, the province outlined the investments in health care that are giving patients better and faster access to high-quality health care services today while building a sustainable system that will be there for patients in the future.  Since introducing the Action Plan for Health Care in February 2015, results have included:


Improving access:


Connecting services:


Informing people and patients:


Protecting patients and the health care system:

  • Selecting Ontario's first-ever Patient Ombudsman a‎fter an online consultation in which nearly 1,000 Ontarians identified the skills, experience and personality traits that the Patient Ombudsman should have. Christine Elliott was announced in this role December 2015.‎
  • Funding a nasal spray flu vaccine to better protect children and youth against the flu.
  • Introducing the Health Information Protection Act, to protect the personal health information of patients by strengthening reporting requirements for privacy breaches and doubling fines for offences.


Improving the patient experience is part of the government's plan to build a better Ontario through its Patients First: Action Plan for Health Care, which is providing patients with faster access to the right care, better home and community care, the information they need to stay healthy and a health care system that's sustainable for generations to come.



“Ontario is committed to a health care system that truly puts patients first. This year’s progress report demonstrates that we are continuing to make investments in and are improving the performance of our health care system. That means faster access for patients today and a system that will be there for patients and caregivers when they need it in the future.”  

- Dr. Eric Hoskins, Minister of Health and Long-Term Care


  • Today, 94 per cent of Ontarians report having a regular primary health care provider.
  • Compared to 2003, over 26,300 more nurses and 6,600 more physicians are providing patient care.
  • Free flu shots are available at over 2,500 pharmacies across Ontario for anyone five years of age and older.
  • As part of the 2016 Budget, Ontario is proposing a new investment of more than $345 million to all publicly funded hospitals, including a one per cent increase to base funding, to provide better patient access to high-quality health care services.



Patients First: Action Plan Progress Report

Patients First: Action Plan for Health Care

Patients First: A Roadmap to Strengthen Home and Community Care

For public inquiries call ServiceOntario, INFOline at 1-866-532-3161 (Toll-free in Ontario only)

Media Contacts:

Shae Greenfield, Minister’s Office

David Jensen, Ministry of Health and Long-Term Care