April 3, 2017

Board Highlights

The Waterloo Wellington Local Health Integration Network’s Board of Directors held a meeting on March 29, 2017. Below are highlights from the meeting. For the full agenda and briefing notes, please click here

Community Partnership Results in Innovative Investment in Community Health

Robin Mazumder, Guest Librarian at the Kitchener Public Library and University of Waterloo PhD student, was thinking about how to get light therapy lamps in local libraries when he saw a tweet by Waterloo Wellington LHIN’s Director of Innovation Elliot Fung.

“I immediately thought that the Waterloo Wellington LHIN would be the perfect place to bring my idea. I had seen Elliot speak before and knew he was open to new ideas that would advance the health of the community. When I saw his tweet about local health innovation, I tweeted him back and that ultimately led to a partnership to fund the light therapy lamps in the Kitchener Public Library,” said Robin.

Robin presented to the Waterloo Wellington LHIN Board to share the impact his work has had for local residents and to thank them for supporting his pilot project with the Kitchener Public Library that has already sparked requests from other communities across the country.

Read more here.

Waterloo Wellington LHIN Hospitals Achieve Best-ever Performance in Emergency Department Pay-for-Results Program

Waterloo Wellington LHIN hospitals have, collectively, achieved their best-ever results in the Emergency Department Pay for Results (ED P4R) program this past year.  The ED P4R program was launched by the Ministry of Health and Long-Term Care in 2008 to address ED wait time challenges by providing funding for improved performance.

At present, there are 73 hospital EDs participating in the program provincially, four of which are located within the Waterloo Wellington LHIN - Cambridge Memorial Hospital (CMH), Guelph General Hospital (GGH), Grand River Hospital (GRH) and St. Mary’s General Hospital (SMGH).  Achievements this year include:

  • Consistently ranking #1 in Ontario for having the lowest wait time for patients with the most complex needs.
  • Achieving the lowest length-of-stay ever recorded in Ontario for a patient with complex care needs in the emergency department (6.98 hours).
  • In late 2016, the Waterloo Wellington LHIN has the best length-of-stay for patients with complex needs in the emergency department despite local hospitals experiencing their highest number of ED visits ever, including the highest number of complex and admitted patients.

“Since 2013, the number of local Emergency Department (ED) patient visits has increased faster than population growth, while patient complexity (as measured by numbers of ambulance patients, admitted patients and triage acuity scales) has increased markedly. Despite these challenges local EDs have maintained top provincial rank for several wait time metrics. Simply put, hospitals have responded to ‘front door’ pressures with improved performance and patient wait times,” said Dr. Ian Digby, Waterloo Wellington LHIN ED Physician Lead.

Local Implementation of Patients First Act Progressing

The Waterloo Wellington LHIN continues to progress on the local implementation of the Patients First Act. The WWLHIN’s mandate is expanding to include primary care, a stronger partnership with public health, and the delivery of home and community care, in addition to oversight of hospitals, long-term care, mental health & addictions services, and community support services. The changes will better connect the different parts of the health care system to improve the patient experience.

“Making the Waterloo Wellington health system truly patient-centred through the full implementation of the Patients First Act is well under way,” shared Toni Lemon, Vice President, Patient Experience, Planning, & Performance for the WWLHIN. “Through all implementation efforts, we are focused on truly putting Patients First, supporting clinicians and providers to support their patients, and enhancing the patient experience and overall population health. Patients should know their care will continue and there will be no disruption to patient care.”

Read more here.

Next Board Meeting: Our next Board meeting will take place on May 17, 2017.


Connie MacDonald
Director, Communications & Community Engagement
Waterloo Wellington Local Health Integration Network (WWLHIN)
519-650-4472 ext. 235

Board & Governance

The WWLHIN is governed by a Board of up to nine directors who are selected by the Lieutenant Governor in Council and appointed through Order in Council. The Board is bound by agreements with the Ministry of Health and Long-Term Care, is responsible for the management and control of the affairs of the WWLHIN, and is the key point of interaction with the Ministry.

Board of Directors

 Joan Fisk

Joan Fisk - Chair

Joan Fisk has held leadership positions within the business community, including President and CEO, Tiger Brand Knitting Company Ltd, and most recently serving as President and CEO of the Greater Kitchener Waterloo Chamber of Commerce from 2008 - 2010.

Jeff Nesbitt

Jeff Nesbitt - Vice Chair

Jeff Nesbitt is the Vice President for the Canadian Men’s Health Foundation (CMHF) working with a national team to help men and their families live healthier lives. 


Michael Delisle

Michael Delisle is the president and CEO of The Registrar Company Inc. and has also held the same position at consulting firm McCormick Delisle and Thompson Inc. as well as executive positions at KPMG, General Electric and ABB.

Bryan Larkin

Bryan Larkin

Bryan Larkin is the Chief of Waterloo Regional Police Services and is responsible for providing executive leadership to Waterloo Regional Police Service and facilitates the administrative and operational delivery of policing services to Waterloo Region while fostering relationships with community stakeholders, partners and all citizens.

Murray O'Brien

Murray O’Brien

Murray O’Brien is a Certified Human Resources Professional. He retired from Schneider Foods in Kitchener after 28 years of service where he held senior leadership positions in human resources.

Karen Scian

Karen Scian is currently the Founder and Principal for The TALENT Business Solutions and Professor for the Small Business Ventures Program, Centre for Entrepreneurship, at Conestoga College, School of Business.

Jan Varner

Jan Varner, a well-known community leader with more than 30 years of governance experience, is currently the Chief Executive Officer of the United Way Kitchener Waterloo & Area.