November 2, 2017

2017 Minister’s Medal Honouring Excellence in Health Quality and Safety Recognizes Local Mobile Outreach Van

Waterloo/Wellington, Ontario – The Minister’s Medal honours exceptional work by health care practitioners across the province. This year, honourable mention was given to the Sanguen Health Centre mobile van initiative – a local grass roots initiative that provides primary care to vulnerable residents with complex needs.

On October 24 at Health Quality Transformation 2017, an annual event hosted by Health Quality Ontario, the Sanguen Health Centre mobile van initiative was one of eight other healthcare programs recognized for outstanding care on the honour roll. The winners of this year’s medal for the team, individual and patient, family and caregiver categories were Hospital Without Walls, Hamilton Niagara Haldimand Brant LHIN, Regan Anderson, Hamilton Niagara Haldimand Brant LHIN, and Margo Twohig, Central LHIN respectively.

The award, developed by the Ministry of Health and Long‑term Care, was designed as part of the Patient’s First Action Plan for Healthcare, which places the needs of the people that access the system at the core of all decision making. Not only does the award recognize excellence in care, it also acknowledges programs and initiatives that enhance the coordination of such care making it easier for people to navigate the health care system.

The Sanguen Health Centre mobile van initiative is just one of many grass roots programs and initiatives that exist to serve those who may be experiencing barriers in access to healthcare for a variety of reasons such as mental health constraints, language barriers, and access to transportation.

Residents who have taken part in the program have given a resounding positive response. “The van is a safe place where anyone can get support for their needs. Thank-you,” said one resident. “Thanks for not forgetting about us,” said another. The mobile health van supports residents in both Waterloo Region and Guelph‑Wellington and works in partnership with Waterloo Region Public Health, local food banks, and shelters.

In addition to the Mobile Outreach Van initiative, Sanguen Health Centre provides excellent education, outreach support, and expert medical care for those living with or who are at-risk of, Hepatitis C through a variety of programs and services. With the over 100,000 estimated people living with Hepatitis C in Canada, the services provided by Sanguen are needed now more than ever.

The Sanguen Health Centre also works closely with a multitude of practitioners and care providers throughout Waterloo Wellington to continuously improve on a comprehensive patient-centered approach to healthcare.

The Minister’s Medal is open to all health care patients and partners across the province of Ontario and interested parties can send their applications to their Local Health Integration Network. For more information on how to apply, email



“We are working hard to improve access to care for local residents, especially our most vulnerable. Sanguen is a shining example of what is possible when we look through the eyes of the patient and meet them where they are at, instead of trying to fit patients into boxes of programs and services that don’t match their needs. Congratulations to the entire Sanguen team – this is a well-deserved honour. We are so fortunate to have you serving our community”

– Bruce Lauckner, CEO WWLHIN

“We are honoured to be named as part of this year’s Minister’s Medal Honour Roll. We work with some of this region’s most vulnerable people and this further motivates us to continue to expand our programs and services for people in our community”

– Dr. Chris Steingart, Executive Director Sanguen Health Centre


Over the past decade, the Waterloo Wellington Local Health Integration Network (LHIN) has worked to significantly improve the quality and availability of local health care. Now, we’re focused on making it easier. Easier for you to be healthy. Easier for you to get the care and support you need. Easier for you and your family to live the healthiest lives possible.

We connect you with care, at home and in the community, and better connect your health system to improve your care experience. As a crown agency of the Government of Ontario, we invest $1.1 billion annually in local health services to improve the health and wellbeing of the almost 800,000 residents we serve across Waterloo Wellington.


Information about the Minister’s Medial and winners is available here.

Learn more about the WWLHIN at


Contact: Connie MacDonald Director,

Communications & Community Engagement,

Waterloo Wellington LHIN

519-748-2222 ext. 3235